Call Centre- Service desk

Job description

Call center - Service desk

This position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general information.

This position will require

Prior experience handling Australian customers in a contact center environments
Ability to handle Omni channel support such as, inbound calls and live chats
Experience deescalating irate/hostile customers.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend