UC Support Consultant L3

Job Responsibilities:

• Responsible for managing and resolving complex incidents and problems.
• Work closely with Support Specialists to fulfil customer delivery.
• Resolve incidents and requests within SLA for customers. Escalating where appropriate to ensure customer satisfaction.
• Ensure that knowledge of the evolving Cloud Technology remains relevant.

Job Requirements:

• Knowleagable of Lync/Skype for Business and Microsoft Teams applications.
• Understanding of interactions between the UC stack and wider Microsoft software (Active Directory, SQL, SharePoint, Exchange et al).
• Strong understanding and background in supporting complex Skype for Business infrastructure or Microsoft Teams in a corporate environment.
• Experience in Microsoft Windows Server, Active Directory and supporting services.
• Experience in PowerShell administration and scripting.

How to Apply?

To apply, please click "APPLY NOW" or email Sandara Phan at sandara.phan@ambition.com.my. Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend