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Team Lead System Analyst - MS Dynamics CRM

Job description



Job Responsibilities:

  • Engage in Customer Management and Compliance, understanding business requirements and translating them into functional and technical design specifications.
  • Collaborate closely with Customer Management and Compliance leads to plan and manage transitioned deliverables.
  • Participate in application and solution design sessions.
  • Analyze user requirements and convert them into design documents and develop system documentation to capture important design decisions.
  • Create technical documents for the solutions.
  • Design and develop applications based on change requests and project requirements.
  • Test, maintain, and suggest software improvements to ensure strong functionality and optimization.
  • Collaborate with production support team members for root cause analysis, code reviews, and unit testing.

Job Requirements:

  • Software development experience.
  • System analyst with over 6 years of experience in CRM Platform (MS Dynamics).
  • Experience in CRM modules for Customer Onboarding/Engagement.
  • Proficiency in business requirements gathering, reviewing functional specifications, and technical design documents.
  • Familiarity with interacting with multiple teams (functional and technical).
  • Experience in aligning specifications from various systems and interfaces (middleware, core system, and CRM).
  • Banking knowledge is a plus.



How to Apply:

To apply, please click "APPLY NOW" or email Sheryl Oon at Sheryl.Oon@ambition.com.my. Data provided is for recruitment purposes only *LI-IT

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)



If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend