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System Analyst

Job description

  • Attractive remuneration
  • Great working culture
  • Excellent career growth opportunities

Leading business in Asia, our client has over 500 branches and offices spread throughout 19 nations and territories in Asia Pacific, Europe, and North America.

Key objectives:

  • Analyse user requirements and convert requirements to design documents
  • Evaluate and analyse existing interactions and processes to identify potential downstream impacts
  • Create technical documents for the end to end solution design with accurate details and clear indication of system dependencies
  • Work closely with Solution Architects and developers and drive application design sessions
  • Communicate complex technical issues to business users in a language they understand
  • Participate in Sprint Planning activities and conduct Defect Triage
  • Test, maintain and recommend software improvements to ensure strong functionality and optimization
  • Work with developers to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
  • Execute continuous service improvement and process improvement plans
  • Ensure complete documentation with full traceability and change management

Key responsibilities:

  • Provide technical leadership for the squad, ensuring adherence to standards and policies and enforcing the Definition of Done and Definition of Ready
  • Enable the team and removing impediments and blockers for the squad
  • Act as the focal point of contact for technical resolutions while managing the incident, problem and knowledge management processes for the applications in scope
  • Plan, coordinate and manage the work within the Squad
  • Facilitate Agile ceremonies and support Product Owners to manage backlog
  • Work closely with the Technical Delivery Manager, System Analyst and Tribe Lead in terms of overall solution and deliverability
  • Provide timely updates and report to management
  • Work with business stakeholders to manage and prioritize the overall book of work against the team's capacity
  • Contribute to improvement initiatives relating to methods, tools, people, architecture, project management and governance
  • Provide insight, measurement, accountability and a positive working environment

To qualify an individual must possess:

  • At least 5 years' experience in software development, preferably in digital banking
  • Minimum 1 year of experience in driving technical/systems requirements lifecycle, from abstract product vision to detailed system requirements
  • Strong business and technology knowledge in retail banking, credit/debit cards, ATM and payment systems as well as internet and mobile banking domains
  • Proficient in end to end solution design and technical documentation
  • Experience in development, preferably full stack with experience in React, Java, Spring Boot and microservices architecture
  • Familiarity with web content management systems, Adobe Experience Manager Forms and Sites and/or TeamSite would be good to have
  • Strong analytical skills and detail-oriented
  • Able to analyse and verify that user requirements are technically feasible, and suggest alternatives or improvements
  • Experience in Agile practices
  • Strong communication skills to communicate with both business users and technical teams
  • Experience in troubleshooting issues and defects, performing root cause analysis and providing solutions
  • Experience in service management/production support

To apply, please click "APPLY NOW" or email Aaron at quoting reference number AGP 261420. Data provided is for recruitment purposes only. *LI-IT

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