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SF Marketing Cloud Implementation and Training Specialist

Job description


Ambition is a leading recruitment and executive search business operating across key international cities such as London, Kuala Lumpur, Hong Kong, Singapore, Sydney, Melbourne, and New York. We are experts in Technology, Banking & Financial Services, Business Support, Finance & Accounting, Human Resources, Sales & Marketing, and Supply Chain & Procurement recruitment.

With the purpose of 'Building Better Futures', we find talent for various organisations across different industries to enable business growth and help professionals to look for their next career move by matching skills and interests with job opportunities to fulfil personal ambitions.


The Role
We are looking for an experienced and technically skilled Salesforce Marketing Cloud (SFMC) Implementation & Training Specialist to lead the setup and training of Marketing Cloud platform for Ambition, focusing on the implementation, configuration, and automation capabilities of Salesforce Marketing Cloud (SFMC). This role blends technical expertise with training delivery to empower individuals and teams to effectively adopt and optimize Marketing Cloud solutions, including complex automation workflows and integrations with other platforms.

This role is part of Ambition's Salesforce Marketing Cloud (SFMC) setup project, which supports the company's vision of building the best internal infrastructure for our business and employees. It is a highly valued position, as the successful candidate will play a key role in driving our critical migration journey.


Key Responsibilities

  • Design, build and execute multi-channel marketing automations and email templates
  • Translate business goals and requirements into effective technical solutions and customer journeys.
  • Deliver hands-on training to SFMC users on implementation, including account setup, configuration, data modelling, and integrations between SFMC and other platforms (Salesforce CRM, website, data warehouses etc)
  • Train users on advanced features such as (but not limited to) Data Extensions, Automation Studio, Journey Builder, Email Studio, CloudPages, and Contact Builder.
  • Educate teams on data imports, segmentation, personalization, and triggered automation campaigns.
  • Guide users through real-world implementation scenarios, best practices, and troubleshooting strategies.
  • Develop and maintain comprehensive training materials including step-by-step guides, technical documentation, project case studies, and video tutorials.
  • Work cross-functionally with Marketing, Sales and IT teams to align SFMC capabilities with overall business objectives.
  • Stay updated with new Marketing Cloud features and recommend enhancements to the SFMC users.



Requirements

  • 3+ years of hands-on experience with Salesforce Marketing Cloud implementation and automation.
  • Deep understanding of Marketing Cloud architecture, APIs, and data modeling (including DEs, Attribute Groups, and data relationships).
  • Proficiency with Journey Builder, Automation Studio, AMPscript, HTML and SQL queries.
  • Proven integration experience with core Salesforce platforms - Sales Cloud and Marketing Cloud.
  • Experience with customer journey mapping, segmentation and marketing automation.
  • Experience in training or enablement, especially ensuring end users proficiency.
  • Strong presentation, facilitation, and communication skills-both technical and non-technical.
  • Experience working in cross-functional teams and agile environments is a plus.



Excited to bring your SFMC expertise to a high-impact project?
We'd love to hear from you. Apply today or connect with us directly at