Senior Sales Support Executive

Job description

My client is a global leader in industrial automation, offering innovative solutions across various industries. Specializing in pneumatic and electric drive technology, they provide intelligent automation solutions and technical training to enhance productivity and optimize processes on a global scale.

Responsibilties:

Engage with Strategic Customers in manufacturing via phone, addressing inquiries about products, deliveries, and orders promptly and professionally.
Resolve complaints from Strategic Customers effectively, ensuring satisfaction and loyalty to the brand.
Proactively follow up with Strategic Customers regarding any order issues, providing timely updates.
Escalate unresolved issues to the appropriate team for swift resolution, prioritizing customer satisfaction.
Process documents in the Fax Monitor system exclusively for Strategic Customers when required, ensuring accuracy and efficiency.

Requirements:

Diploma and above
At least 3 years of experience in Sales Support, Sales Admin or Customer Service in Industrial Automation Machinery Manufacturing or related industries
Professional fluency in English, verbal and written

What you get:

Competitive remuneration package
Attractive benefits
Exciting career growth opportunities

To apply, please click "APPLY NOW" or email Nahar Shah at nahar.shah@ambition.com.my. Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995| Company Registration Number: 201301019088 (1048918-T)

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