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Senior Fraud Analyst (Cantonese Speaker)

Job description

- Market leading financial institution in the Asia Pacific Region

- Highly competitive remuneration package

- Hybrid working arrangements

Role Responsibilities

  • Ensure that alerts are monitored and actioned on a case-to-case basis with a balance of fraud risk and customer service
  • Ensure that policies and processes are followed to identify and minimise accounts that show a high-risk usage pattern
  • Fraud Report generation, reviews, and customer call backs
  • Ensure orderly filing of relevant documents/reports reviewed.
  • Timely review of Fraud detection alerts and closure as appropriate
  • Review Risk reports generated
  • Providing support to the Fraud Control unit by monitoring of suspicious transactions and transactions originating from High-Risk Countries and Suspected point of compromise.
  • Maintaining high level of customer satisfaction by handling customer service issues without compromising on the assets of the bank

Requirements

  • MUST be able to converse in Cantonese
  • Bachelor's degree/University degree or equivalent experience
  • Fresh Graduates are encouraged to apply
  • Relevant working experience and knowledge in Compliance/ Risk Management/ Fraud would be an added advantage for a more senior role.
  • Team player, strong interpersonal and communication skills
  • Consistently demonstrates clear and concise written and verbal communication.

How to Apply

Contact Vighnesh Gunasegaran on +(60)3 9212 7975 or APPLY NOW by clicking the button below. Please send your updated CV to vighnesh.gunasegaran@ambition.com.my quoting ref no. # 261914. For similar opportunities, please visit www.ambition.com.my.

Data provided is for recruitment purposes only. *LI-IT

Business Registration Number: 1048918-T. License Number: JTK 2710

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