Country Sales Operations Manager - Digital Messaging Experience

Location: Kuala Lumpur
Contract Type: Permanent
Specialisation: Technology & Digital
Salary: RM20000 - RM28000 per month
REF: BBBH252384_1635313281


Develop and deliver consistent communications to customers through digital messaging channels. Continuous improve through test powered by customer insight and data.


  • Lead high performance operations team through training and knowledge sharing. Create a team culture and develop to aim for operational excellence.
  • Experienced with messaging and communicating to meet customer servicing needs.
  • Drive proactive and value-adding initiatives. Able to provide strategic insight.
  • Deliver effective and positive customer experience following relevant guidelines or governance requirements.
  • Responsible to mitigate operational risks.


  • Minimum 5 years of experience in team management and solutions focus.
  • Subject Matter Expertise of messaging and personalization solutions, including technical, market place and customer considerations.
  • Good commercial orientation to leverage data and analytics to gain insights.
  • Strong in self-initiative and results driven.

How to Apply:

To apply, please click "APPLY NOW" or email Sandara Phan at Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)