Country Sales Operations Manager - Digital Messaging Experience

Overview:

Develop and deliver consistent communications to customers through digital messaging channels. Continuous improve through test powered by customer insight and data.

Responsibilities:

• Lead high performance operations team through training and knowledge sharing. Create a team culture and develop to aim for operational excellence.
• Experienced with messaging and communicating to meet customer servicing needs.
• Drive proactive and value-adding initiatives. Able to provide strategic insight.
• Deliver effective and positive customer experience following relevant guidelines or governance requirements.
• Responsible to mitigate operational risks.

Requirements:

• Minimum 5 years of experience in team management and solutions focus.
• Subject Matter Expertise of messaging and personalization solutions, including technical, market place and customer considerations.
• Good commercial orientation to leverage data and analytics to gain insights.
• Strong in self-initiative and results driven.

How to Apply:

To apply, please click "APPLY NOW" or email Sandara Phan at sandara.phan@ambition.com.my. Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)