Senior Application Support Specialist - Linux, Shell, MSSQL

The Company

• A MNC logistics company with a global presence.

The Role

• To provide application support and deployment services to the users within the company, enabling the required processes for the business to be successful
• You will need to ensure minimal disruption to business continuity to meet all agreed targets, SLA's, and metrics
• To deal with people both on a business level and IT level and act as the technical point of contact to resolve their application and systems issues.
• To perform proper problem management with the aim of eliminating the recurrence issues
• To ensure that all tickets are managed and resolved within the agreed target resolution times (TRT) and also ensures that all incidents dealt with are according to incident
  management best practices
• To serve on rotational shift to ensure continuous support globally.

The Qualification Required

• 2 years experience in application support
• Solid experience with Linux, MSSQL, and Shell Scripting
• Able to work in Shift

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