Sales Engineer (Key Account Management, Customer Service)

Opportunity to step into a progressive role in a Public listed industrial tools manufacturer

Based in Selangor, Shah Alam

About Our Client:

Our client is a PLC with more than 40 years in the market specialized in manufacturing of industrial tools , they are currently expanding their operations and are seeking key account management talents to apply as a sales engineer

Responsibilities:

B2B Key account management (Distributors etc):

1. Customer Service

• Monitor & manage the sales process
• Addressing customer enquiries and disputes, be the key person in charge to liaise with respective departments to follow up and resolve issues
• Advise on stock management based on customer's sales

2. Key Account Management

• Account Analysis
• Propose strategic initiative to grow sustainable sales while working closely with Account Managers

3. Manage sales for special tools and promotions

• Provide ideas for promotion (tools and mechanisms)
• Propose strategic initiative to grow sustainable sales while working closely with Account Managers

4. Manage customer claims

• Liaise with QA to ensure smooth claim management process
• Collaboration with sales admin to process related claims

Requirements:

• Bachelor's Degree in related field, background in engineering will be a plus
• 1-3 years prior experience in servicing key account
• Good Communication skills and fluent in English
• Competent knowledge in analytics tool like excel (pivot table, vlookup)

How to apply:

Click "APPLY NOW" or contact Vern Zhiang at vernzhiang.leong@ambition.com.my. For similar roles, please visit www.ambition.com.my.

Data provided is for recruitment purposes only.

Business Registration Number: 1048918-T. License Number: JTK 2710