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Sales Engineer (Civil Engineering Solutions)

Job description

About the Role

My client is a global provider of engineered solutions for civil engineering, infrastructure and environmental applications. Our products and systems are widely used across transportation, marine, geotechnical, erosion control and structural applications, supporting complex projects in both public and private sectors.

We are looking for a Sales Engineer to manage and grow sales activities across the East Coast of Malaysia, supporting the full sales cycle from opportunity identification through to closing and post-sales support.

This role combines technical knowledge with commercial execution, working closely with customers and internal teams to deliver effective solutions while building long-term client relationships within the construction and infrastructure ecosystem.

Responsibilities

  • Develop and execute sales strategies to achieve assigned sales targets and objectives

  • Identify and pursue new business opportunities through customer engagement, tenders, industry publications and online platforms

  • Arrange and deliver customer presentations to build awareness of products and solutions

  • Prepare quotations, follow up with customers and coordinate internally to meet customer requirements

  • Monitor competitor activity including pricing, products, promotions and distribution channels

  • Maintain strong relationships with existing customers and develop new accounts including consultants, contractors, developers, trading companies and local authorities

  • Provide pre-sales and post-sales technical support, including site visits, installation guidance, commissioning and basic project supervision

  • Travel to customer sites to resolve technical issues and provide product or application guidance

  • Handle and resolve customer complaints in a professional and timely manner

  • Propose and update management on customer credit facilities

  • Assist in monitoring the status and utilisation of approved credit limits

  • Support additional duties or assignments as required by management

  • Uphold and demonstrate company values including knowledge sharing, entrepreneurship, people focus, passion and open-mindedness

Requirements

  • Diploma or Degree in Civil Engineering (Geotechnical), Business or a related discipline

  • Minimum 5 years' experience in a sales or commercial role; exposure to the construction or infrastructure industry is an advantage

  • Strong ability to identify and develop business opportunities through multiple channels

  • Good verbal and written communication skills; additional languages or dialects are an advantage

  • Ability to manage multiple priorities and adapt to changing demands

  • Self-motivated, resourceful and able to work independently in a field-based, target-driven environment