Quality and Risk Management Manager

Key Responsibilities:

• Lead and drive the hospital's quality improvement initiatives and programmes.

• Monitor and support cross-functional projects aimed at enhancing care standards.

• Review and maintain internal policies related to quality and safety.

• Train staff on improvement methods and foster a culture of collaboration.

• Manage risk-related functions, including safety, health, and compliance matters.

• Review incidents and provide insights for system or process enhancement.

• Coordinate internal audits and track key risk signals for follow-up.

• Oversee infection control activities, including outbreak response and reporting.

• Supervise medical records and mortuary operations, ensuring compliance.

• Represent the department in relevant meetings and working groups.

• Support accreditation readiness, mock assessments, and follow-up actions.

• Onboard new staff on quality and risk practices.

• Share relevant regulatory updates and maintain training budgets.

• Contribute to the hospital's long-term planning and improvement goals.

Key Requirements:

• Over 10 years' experience in healthcare quality and risk-related functions.

• Professional certification in healthcare quality is a strong plus.

• Solid understanding of clinical practices and quality systems.

• Proven leadership, with strong people and communication skills.

• Able to apply management tools in quality-related contexts.

• Collaborative, adaptable, and aligned with hospital values.

• Approaches work with care and compassion.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend