Policy Admini (Financial Services)

Key Responsibilities:

• Policy Management:

  • Prepare, process, and issue insurance policies, endorsements, and renewals.

  • Review and verify accuracy of policy documentation, ensuring compliance with company and regulatory standards.

  • Maintain up-to-date records of policy changes, cancellations, and reinstatements.

  • Coordinate with underwriters and insurers to resolve policy discrepancies and inquiries.

• Client Support:

  • Serve as the primary point of contact for clients regarding policy-related questions and issues.

  • Provide exceptional customer service by addressing client inquiries promptly and professionally.

  • Assist clients with policy applications, claims submissions, and other administrative tasks.

• Data Entry and Record Keeping:

  • Accurately enter and update client and policy information in the company's database.

  • Maintain organized and secure electronic and physical records of policies and related documents.

  • Generate and distribute policy reports and summaries to clients and internal stakeholders.

• Compliance and Auditing:

  • Ensure all policy documentation adheres to company policies and regulatory requirements.

  • Conduct regular audits of policy records to identify and rectify discrepancies.

  • Assist with compliance reporting and preparation for regulatory audits.

• Team Collaboration:

  • Work closely with account managers, underwriters, and other team members to support policy administration processes.

  • Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications:

• Bachelor's degree in Business Administration, Finance, or a related field.

• Minimum of 2 years of experience in policy administration or a similar role financial services industry.

• Excellent organizational and time-management skills.

• Exceptional attention to detail and accuracy.

• Proficient in using insurance software and Microsoft Office Suite.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and performance-based bonuses.

• Comprehensive health and insurance benefits.

• Opportunities for professional development and career growth.

• A supportive and collaborative work environment.

How to Apply?

To apply, please click "APPLY NOW" or email Soraya Faisal at soraya.faisal@ambition.com. Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend