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Order Management Specialist (TH,JP,VN,KR Speakers)

Job description

Established as one of the biggest retail players for over many decades in it's respective industry, our client is eagerly accepting applications amongst Japanese/Korean/Vietnamese/Thai speaking individuals to fit in their team as an Order Support Specialist.

Job Description:

As a Japanese OR Korean OR Vietnamese OR Thai speaking Order Management Specialist, you should possess:

  • Good management skills in follow-ups and managing customer claims, defectives and returns timely to maintain customer satisfaction
  • Proper execution in compliance with system and governance rules to order entries, amendments and releases upon the request of customer and internal business partners
  • Effective tracking and monitoring of order fulfilments and deliveries
  • Ability to contribute to the harmonization and optimization of business process, through knowledge sharing and continuous improvement attitude.
  • Proficiency in producing and distributing commercial and custom documents as required by customer and country legislations
  • Analyse and communicate potential risks and opportunities

The Right Candidate will possess:

  • Strong customer-centric mindset to provide the best experience for internal and external customers
  • Detail-orientation to strive for continuous improvements
  • Strong communication and problem solving skills to build partnerships through collaborations with potential and existing stakeholders
  • Proficiency in above languages as you will require communication with stakeholders. Qualification for Japanese/Korean langauge is required
  • Fresh grads are encouraged to apply!

How To Apply?

If this job role is the right challenge for you, click "Apply Now" or contact Crystal Soh at For similar roles, please visit Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to informn you that only shortlisted candidates will be notified.
JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.