Order Management Specialist (Japanese Speaker)

Established as one of the biggest parent companies leading the innovation of sustainable retail, our client headquartered in America has more than 30 world-wide known apparel brands. They are eagerly accepting applications amongst Japanese speaking individuals to fit in their team as an Order Management Specialist.

Job Description:

As a Japanese speaking Order Management Specialist, you should possess:

• Good management skills in follow-ups and managing customer claims, defectives and returns timely to maintain customer satisfaction
• Proper execution in compliance with system and governance rules to order entries, amendments and releases upon the request of customer and internal business partners
• Effective tracking and monitoring of order fulfilments and deliveries
• Ability to contribute to the harmonization and optimization of business process, through knowledge sharing and continuous improvement attitude.
• Proficiency in producing and distributing commercial and custom documents as required by customer and country legislations
• Analyse and communicate potential risks and opportunities
  
  
  

The Right Candidate will possess:

• Strong customer-centric mindset to provide the best experience for internal and external customers
• Detail-orientation to strive for continuous improvements
• Strong communication and problem solving skills to build partnerships through collaborations with potential and existing stakeholders
• Proficiency in Japanese (JLPT N2 and N1). Additional language knowledge are added advantages.
• Fresh grads are encouraged to apply!

How To Apply?

If this job role is the right challenge for you, click "Apply Now" or contact Crystal Soh at Crystal.Soh@Ambition.com.my. For similar roles, please visit www.ambition.com.my. Data provided is for recruitment purposes only.