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IT Manger - Infrastructure & Application

Job description

  • Excellent working culture
  • Fast paced environment
  • Amazing Diversity

Our client is a firm that aids the cluster Technology Lead (TL) in comprehending the business concerns by offering solution strategy, implementation assistance, and the resources necessary to deliver solutions in accordance with the IT Operating Model.

Key Objectives

  • In order to maintain service level agreements, communicate with IT providers, and manage local service delivery effectively for the designated affiliates and centres.
  • To coordinate, escalate, and support Regional and Global IT Function Leads in the planning, execution, and delivery of High Touch IT Services and Project Delivery.

Key responsibilities

  • Standards for IT Technical, Risk, and Compliance Ensures compliance with regulatory operations, such as Change controls, SOX/PCI, RCTS, and Privacy activities, as agreed with IT and business. Represents IT in local business.
  • Financial Administration aid in the creation of site budgets, keep track of spending relative to the budget, and check the correctness of monthly OPEX charges.
  • In charge of Local Service Management Observe managed service providers' quality, adherence to SLAs, and business satisfaction for local affiliates and sites, and escalate issues when necessary to global or regional leads for resolution.
  • Manage direct and partner resources on the Enterprise and Retail Applications landscape and direct IT project teams in addressing local challenges.

To qualify an individual must possess:

  • Information technology infrastructure, security, and PCI/PII compliance in general.
  • Adopt ITIL procedures and become familiar with the basics of agile methodology.
  • IT expertise that is relevant and strong in administration of enterprise and retail applications.
  • Ability to relate to the IT organisation and have a business-oriented mindset.

To apply, please click "APPLY NOW" or email Arshanaa at Arshanaa.Lechumi@ambition.com.my quoting reference number AGP 257382. Data provided is for recruitment purposes only. *LI-IT

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

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