IT Help Desk (System & Network)

Our Client

A leading technology company is seeking an IT Help Desk (System & Network) to support the organisation in managing and administering the overall system and network infrastructure.

About the Role

• Provide day-to-day support to ensure the smooth running of the computers, network devices, printers etc
• Troubleshoot and resolve application issues, maintain and update technical support documentation
• Handle asset management, maintain inventory and liaise with vendors
• Manage IT infrastructure, system monitoring and reports
• Implement and monitor office IT security and antivirus
• Other duties include performing first level troubleshooting and support for scheduled server backups

Requirements

• Bachelor's degree in Computer Science, Information Technology or relevant discipline(s)
• Minimum 3 years' experience in managing the deployment of systems or platform solutions or IT systems implementation and integration
• In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
• Understanding of TCP/IP, IP addressing and LAN Technology including switching androuting fundamentals
• Ability to cover after-office hours and weekend support if there are any infrastructure issues

How to Apply
Contact Jaecent at Jaecent.Lei@ambition.com.my or apply now quoting reference number AGP 243088. For similar roles, please visit www.ambition.com.my.

Data provided is for recruitment purposes only. *LI-IT

Business Registration Number: 1048918-T. License Number: JTK 2710