IT Help Desk (System & Network)

Location: Kuala Lumpur, Malaysia
Contract Type: Permanent
Specialisation: Technology & Digital
Salary: Negotiable
REF: BBBH243088_1593774889

Our Client

A leading technology company is seeking an IT Help Desk (System & Network) to support the organisation in managing and administering the overall system and network infrastructure.

About the Role

  • Provide day-to-day support to ensure the smooth running of the computers, network devices, printers etc
  • Troubleshoot and resolve application issues, maintain and update technical support documentation
  • Handle asset management, maintain inventory and liaise with vendors
  • Manage IT infrastructure, system monitoring and reports
  • Implement and monitor office IT security and antivirus
  • Other duties include performing first level troubleshooting and support for scheduled server backups


  • Bachelor's degree in Computer Science, Information Technology or relevant discipline(s)
  • Minimum 3 years' experience in managing the deployment of systems or platform solutions or IT systems implementation and integration
  • In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
  • Understanding of TCP/IP, IP addressing and LAN Technology including switching androuting fundamentals
  • Ability to cover after-office hours and weekend support if there are any infrastructure issues

How to Apply
Contact Jaecent at or apply now quoting reference number AGP 243088. For similar roles, please visit

Data provided is for recruitment purposes only. *LI-IT

Business Registration Number: 1048918-T. License Number: JTK 2710