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IT Business Partner & Project Manager

Job description

Job Summary

The IT Business Partner & Project Manager - Finance Shared Service Centers position will work with seasoned IT partners to the company global functions in Source to Pay Platforms, to ensure technical milestones are followed with documentations, solution designs, financial/budget/resource breakdown, and signed-off alignments with CoC teams and responsible application owners for resourcing readiness and project timelines of system implementation, go-live, hypercare, and post-production support.

S/he/they will serve as the main CoreIT contact to Shared Service Centers leaders and manage stakeholder expectations. S/he/they will provide technical expertise that can bridge between business processes and IT applications by translating business needs into functional and technical requirements; lay out executable projects that enable processes and functions operating more efficiently. S/he/they will also leverage CoreIT CoC teams (ie. ERP, Middleware, etc) to develop both short-term and target-state solutions for business improvements related to SSC. S/he/they will also partner with Process Excellence team for SSC process streamlining and optimization, and the most importantly, lay out a maturity model/roadmap that SSC improvement programs can be enabled with digital/IT tools.

S/he/they will also oversee and manage vendors who provide service to SSC, including platform utilization, stability, resourcing, support, etc.

The IT Business Partner & Project Manager - Finance Shared Service Centers position will report directly to Senior Manager - Finance & SSC Platforms and Lean Portfolio Management.


(The primary tasks, functions and deliverables of the role)

  • Serve as the business partner and trusted advisor to global functional teams: Shared Services Centers and other relevant teams while providing technical thought leadership.

  • Collaborate with the Transformation Office on the IT intake process and prioritization of projects.

  • Monitor the end-to-end management of the entire project lifecycle (initiation, budgeting, planning & designing, implementation and closing) of a selected project portfolio, with cross technical teams such as engineering, product, enterprise architecture, security, development, QA, support, etc

  • Perform analysis of schedules and collaborate with stakeholder groups to ensure that appropriate resources are allocated to projects to ensure successful and timely completion

  • Manage project and business risks incl. transparent management reporting and budgeting

  • Recruit consultants, production support and maintenance, etc; leverage & set up a cost-efficient and sustainable resourcing model that meets quality, flexibility and service-level.

  • Responsible for managing financial activities and contractual negotiations and on-going maintenance.


(The abilities that the individual needs to perform this role effectively)

  • Bachelor's degree or Master's degree in Finance/Accounting, Information Technology, Operations, or other-related industry experience. 10 + years of professional experience, with minimum 5 years in a Six Sigma or Lean Portfolio management, minimum 3 years in supporting finance-function, especially Shared-Services or BPO, and minimum 2 years in managing program management office

  • Strategic thinker who is business-centric and customer-focused; Demonstrate the ability to translate businesses requirements into technology solution

  • Clear thinker who can piece together system and data flows (downstream, midstream, and upstream) and to identify business/user impacts, data flow, and process flow. Also, to mitigate risks

  • Ability to work with senior level management, business units and corporate staff executives to develop a technology strategy that is integrated with IT and across all business units

  • Experience in process analysis and development of technical concepts, configuration and implementation in the area of SAP ERP, Finance & Controlling

  • Strong understanding of each business unit to include their business drivers for success, process and approaches to business models.

  • Proven success in business partnerships that enable transparency and accountability across the organization

  • Ability to build and leverage vendor/services provider relationships to improve support

  • Prioritize and manage multiple programs simultaneously, strong project management and organizational skills

  • Deploy and apply LEAN methodology, to improve global function systems and employee daily operations

  • Executive presence and Cross-Culture Awareness

  • Strong analytical skills

  • Strong influencing skill

  • Strong communication skill, in both written and verbal

  • Strong operation and execution track-records (say-do)

  • Self-starter, proactive, and collaborative

Other Requirements:

  • Six Sigma Certification preferred

  • PMP Certification a plus

  • Industrial or Chemical Industry experience a plus

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