Back to jobs Featured

CRM & MNP Specialist

Job description

  • Great career growth plan
  • Great culture & diversity
  • Hybrid working mode

Our client is one of the top players in the telco industry renowned for its vibrant culture. They are currently looking for a Customer Management & MNP Principal to lead an upcoming project.

Reporting to the Head of IT Services, this role needs you to manage end to end Customer Management Domain (Mobile Number Portability, CRM, Order Mgmt, etc). You'll oversee the entire process from analyzing problems or business needs, liaising with department stakeholders and vendors, strategize, implement and monitor solutions and their outcome. All to ensure stability, effective, efficient, availability, timely and quality of IT Services within your responsibility.

To qualify an individual must possess:

  • A Bachelor's/ Master's degree in Electrical Engineering, Telecommunications or Computer Science
  • Minimum 5 years' experience in related fields
  • Knowledgeable in system administration (configuration, production activity, etc), ISIT Infrastructure
  • Technology Acumen: Understanding how CRM supports the business
  • Good communication skills in English with Stakeholder Management experiences

How to Apply

To apply, please click "APPLY NOW" or email Han at wenhan.cheong@ambition.com.my quoting reference number AGP256212

Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend