Business Analyst (Multi-level marketing)

RESPONSIBILITIES:

* Gather business requirements from relevant parties, which may include project managers instead of direct stakeholders.

* Generate invoices for distributor customers and record transactions within the invoice.

* Collaborate with global cross-functional business teams to handle enhancement requests either independently or in collaboration with the development team.

* Focus on projects/tasks related to Herbalife's Quote to Cash (QTC) and Procure to Pay (P2P) processes, such as Order Management, Supply Chain Management, Pricing, Taxing, Invoicing, Receipts, and Cash Reconciliation.

* Proficient in software development lifecycles, specifically Waterfall and Agile methodologies, as well as AIM Methodology.

* Understand business requirements outlined in the Business Requirement Documents and work towards proposed solutions.

* Responsible for application software setups and functional testing across production support, enhancements, and projects.

* Meet service level agreements for prompt response and resolution of production support issues.

* Possess excellent interpersonal and facilitation skills.

* Adhere to documentation, software development methodology, version control and testing, and migration standards. * Perform additional assigned duties.

* Experience working independently and collaboratively in a team-oriented environment.

QUALIFICATIONS:

* Proficiency in writing and executing SQL queries and understanding PL/SQL APIs.

* Hands-on experience in troubleshooting software-related issues and products.

* Familiarity with change management tools and processes, including source code control, versioning, branching, defect tracking, and release management.

* Coordinate migrations and implementation of changes across different Oracle Application environments (Development, Test, and Production).

* Self-managing: well-organized, capable of multitasking, effective time management, attention to detail, and ability to work in a fast-paced and rapidly changing multi-team environment.

* Business Analyst background with a minimum of 3+ years of experience, knowledgeable in SDLC Agile methodology. * Preparation of business requirement documents (BRD), creation of user stories, design of UAT test cases, and support during UAT. * Basic understanding of SQL queries for day-to-day activities.

* Familiarity with Web Services (SOAP UI and/or REST API).

* Bachelor's degree or equivalent in a related field, or equivalent experience.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend