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Associate Manager, OTC Derivatives

Job description

- Market leading financial institution in the Asia Pacific Region

- Highly competitive remuneration package

- Hybrid working arrangements

Role Responsibilities

To assist the Manager in running of all Department BAU functions for all relevant structured notes, DPM and OTC derivatives product classes including settlement, exceptions processing, MIS reporting, control & risk mitigation, project & people management.

Customer Management

Ensure analysts perform timely resolution of internal & external customer queries.
Able to escalate customer complaints and propose solutions to resolve them.
Understands customers' requirements and able to instil a customer-centric culture in the team.

Transaction Processing

Understands the various product booking models & able to perform end-to-end settlement processing for all Derivatives products.
Assist in 2nd Level approvals in the various settlements systems namely MM, T24, UTS and assist in 1st level processing if needed during contingency.
Target to decrease processing errors.
Able to drive quality work within teams and self.

Control & Risk Mitigation

Adheres to laid out processes and procedures of the bank while completing process actions.
Prompt and early escalation of risk issues to Line Managers.
Identify errors and omissions resulting from routine process actions and able to investigate & promptly resolve GL Suspense and Nostro accounts' imbalances & breaks.
Ensure regular updating of process procedures (DOI).

Work Management

Prioritizes and schedule dept. workload accordingly to meet volume peaks & troughs.
Organizes leave coverage to ensure adequate resources for work continuity in dept.
Communicates own work plan issues and escalates potential "Bottlenecks' to Line Managers.
Covers and acts as a back up to Line Manager for extended periods in their absence.

People Management

Supervise a team of junior operations officers/assistants to deliver department goals.
Assist the Manager in promoting staff training and development.
Conduct "one-to-ones" with junior officers to gather feedback on their progress and work improvements to enhance overall department cohesiveness and efficiency.


  • 3 to 10 years of relevant experience, covering the implementation of strategy into technology solutions, part of which is operating at the Group level of sizeable international companies, ideally with sometime in the finance sector covering Financial Market products.
  • Knowledge on Products such as Structured Notes OTC, FX
  • Risk Management and Stakeholder Management experience is also required.
  • Prior managerial skills would be an added benefit
  • Conversant in English, demonstrate effective written and verbal communication skills

How to Apply

Contact Vighnesh Gunasegaran on +(60)3 9212 7975 or APPLY NOW by clicking the button below. Please send your updated CV to quoting ref no. #262584. For similar opportunities, please visit

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Business Registration Number: 1048918-T. License Number: JTK 2710

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