Market Insights Report 2025
Explore the latest hiring trends and in-demand skills shaping the employment landscape in 2025 to guide your hiring strategies or job search.
Explore the latest hiring trends and in-demand skills shaping the employment landscape in 2025 to guide your hiring strategies or job search.
Explore the latest hiring trends and in-demand skills shaping the employment landscape in 2025 to guide your hiring strategies or job search.
Explore the latest hiring trends and in-demand skills shaping the employment landscape in 2025 to guide your hiring strategies or job search.
- Market leading financial institution in the Asia Pacific Region
- Highly competitive remuneration package
- Hybrid working arrangements
Role Responsibilities
To assist the Manager in running of all Department BAU functions for all relevant structured notes, DPM and OTC derivatives product classes including settlement, exceptions processing, MIS reporting, control & risk mitigation, project & people management.
Customer Management
Ensure analysts perform timely resolution of internal & external customer queries.
Able to escalate customer complaints and propose solutions to resolve them.
Understands customers' requirements and able to instil a customer-centric culture in the team.
Transaction Processing
Understands the various product booking models & able to perform end-to-end settlement processing for all Derivatives products.
Assist in 2nd Level approvals in the various settlements systems namely MM, T24, UTS and assist in 1st level processing if needed during contingency.
Target to decrease processing errors.
Able to drive quality work within teams and self.
Control & Risk Mitigation
Adheres to laid out processes and procedures of the bank while completing process actions.
Prompt and early escalation of risk issues to Line Managers.
Identify errors and omissions resulting from routine process actions and able to investigate & promptly resolve GL Suspense and Nostro accounts' imbalances & breaks.
Ensure regular updating of process procedures (DOI).
Work Management
Prioritizes and schedule dept. workload accordingly to meet volume peaks & troughs.
Organizes leave coverage to ensure adequate resources for work continuity in dept.
Communicates own work plan issues and escalates potential "Bottlenecks' to Line Managers.
Covers and acts as a back up to Line Manager for extended periods in their absence.
People Management
Supervise a team of junior operations officers/assistants to deliver department goals.
Assist the Manager in promoting staff training and development.
Conduct "one-to-ones" with junior officers to gather feedback on their progress and work improvements to enhance overall department cohesiveness and efficiency.
Requirements
How to Apply
Contact Vighnesh Gunasegaran on +(60)3 9212 7975 or APPLY NOW by clicking the button below. Please send your updated CV to vighnesh.gunasegaran@ambition.com.my quoting ref no. #262584. For similar opportunities, please visit www.ambition.com.my.
Data provided is for recruitment purposes only. *LI-IT
Business Registration Number: 1048918-T. License Number: JTK 2710
If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend