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Unix Support Specialist

Job description

Our Client

A global MNC is seeking a Unix Support Specialist to provide application deployment and support to users in order to ensure business and process excellence.

About the Role

  • Ensure maximum availability and minimal disruption to business continuity in order to meet all agreed targets, and SLA
  • Deal with various stakeholders on a business level and IT level and act as the technical point of contact to resolve their application and systems issues
  • Proactively seek continuous improvement ideas to raise the service quality for better network profitability
  • Perform proper problem management with the aim of eliminating the recurrence issues
  • Ensure that all tickets are managed and resolved within the agreed target resolution times according to incident management best practices

Requirements

  • Bachelor's degree in computer science, IT or other equivalent discipline(s)
  • Skilled in Unix / Linux commands, Unix shell scripting and Oracle SQL
  • Minimum 3 years' experience in L1/L2 enterprise application support
  • Willing to work rotational shifts to ensure seamless 24x7 support
  • Strong stakeholder management skills in a fast paced environment

How to Apply

Contact Jaecent.Lei@ambition.com.my or apply now quoting reference number AGP 243899. For similar roles, please visit www.ambition.com.my.

Data provided is for recruitment purposes only. *LI-IT

Business Registration Number: 1048918-T. License Number: JTK 2710