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Senior Consultant, Engineering
My client is a renowned Industrial glove manufacturing company, based in Negeri Sembilan. They are looking for a Technical Manager/ Senior Exec due to rapid expansion.
Product Details Management:
- Oversee and manage all aspects of product details from conception to production.
- Collaborate with design and engineering teams to ensure accurate interpretation and execution of product specifications.
- Implement and maintain quality control measures to uphold product standards.
- Develop and implement quality assurance processes to guarantee the production of high-quality products.
- Conduct regular inspections and audits to identify and address any potential issues in the manufacturing process.
- Collaborate with relevant teams to establish corrective and preventive actions.
Customer Complaints Resolution:
- Serve as the primary point of contact for customer complaints related to product quality or performance.
- Investigate and analyze customer complaints, identifying root causes and implementing corrective actions.
- Develop and maintain a robust system for tracking and reporting customer complaints and resolutions.
- Work closely with production, engineering, and quality control teams to ensure seamless communication and coordination.
- Provide technical guidance and support to various departments to enhance overall product quality.
- Drive continuous improvement initiatives to optimize manufacturing processes and enhance product quality.
- Stay abreast of industry trends, emerging technologies, and best practices to implement innovative solutions.
- Bachelor's degree in engineering, manufacturing, or a related field.
- Proven experience in a technical management role within the manufacturing industry.
- Strong understanding of quality control, production processes, and product lifecycle management.
- Excellent problem-solving skills and the ability to make data-driven decisions.
- Exceptional leadership and interpersonal skills to effectively manage cross-functional teams.
- Demonstrated experience in resolving customer complaints and implementing preventive measures.
To apply, please click "APPLY NOW" or email Shane Tong at firstname.lastname@example.org. Data provided is for recruitment purposes only.
Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.
JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)
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