Technical Manager/ senior exec

My client is a renowned Industrial glove manufacturing company, based in Negeri Sembilan. They are looking for a Technical Manager/ Senior Exec due to rapid expansion.

Key Responsibilities:

1. Product Details Management:

   • Oversee and manage all aspects of product details from conception to production.
   • Collaborate with design and engineering teams to ensure accurate interpretation and execution of product specifications.
   • Implement and maintain quality control measures to uphold product standards.

2. Quality Assurance:

   • Develop and implement quality assurance processes to guarantee the production of high-quality products.
   • Conduct regular inspections and audits to identify and address any potential issues in the manufacturing process.
   • Collaborate with relevant teams to establish corrective and preventive actions.

3. Customer Complaints Resolution:

   • Serve as the primary point of contact for customer complaints related to product quality or performance.
   • Investigate and analyze customer complaints, identifying root causes and implementing corrective actions.
   • Develop and maintain a robust system for tracking and reporting customer complaints and resolutions.

4. Cross-Functional Collaboration:

   • Work closely with production, engineering, and quality control teams to ensure seamless communication and coordination.
   • Provide technical guidance and support to various departments to enhance overall product quality.

5. Continuous Improvement:

   • Drive continuous improvement initiatives to optimize manufacturing processes and enhance product quality.
   • Stay abreast of industry trends, emerging technologies, and best practices to implement innovative solutions.

Qualifications:

• Bachelor's degree in engineering, manufacturing, or a related field.
• Proven experience in a technical management role within the manufacturing industry.
• Strong understanding of quality control, production processes, and product lifecycle management.
• Excellent problem-solving skills and the ability to make data-driven decisions.
• Exceptional leadership and interpersonal skills to effectively manage cross-functional teams.
• Demonstrated experience in resolving customer complaints and implementing preventive measures.

To apply, please click "APPLY NOW" or email Shane Tong at shane.tong@ambition.com.my. Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

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