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- Actively participate in application and solution design sessions.
- Analyze user requirements and translate them into comprehensive design documents.
- Develop system documentation to document key design decisions.
- Effectively communicate complex technical concepts to business users in a clear and understandable language.
- Create technical documents to support solution development.
- Design and develop applications in accordance with change requests and project requirements.
- Conduct testing, maintenance, and recommend software enhancements to ensure optimal functionality.
- Collaborate with production support team members to conduct root cause analysis, review code, and perform unit testing.
- Extensive experience as a system analyst with expertise in CRM platforms, particularly MS Dynamics, spanning over 6 years.
- Proficiency in CRM modules related to customer onboarding and engagement.
- Proven track record in gathering business requirements, reviewing functional specifications, and creating technical design documents.
- Exposure to collaborating with multiple teams, both functional and technical.
- Familiarity with aligning specifications across various systems and interfaces, including middleware, core systems, and CRM.
- Experience in managing issues, including prioritization and assignment to the appropriate teams.
How to Apply:
To apply, please click "APPLY NOW" or email Sheryl Oon at Sheryl.Oon@ambition.com.my. Data provided is for recruitment purposes only *LI-IT
Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.
JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)
If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend