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- Attractive remuneration
- Multi-dimensional culture
- Multinational company
For more than 160 years, our client has striven to improve the lives of its customers, communities, and coworkers.
- Put the client at the centre of all we do, be assertive, challenge one another, and live with integ-rity.
- Never stop trying to innovate and develop, keep things straightforward, and take lessons from both your successes and failures.
- To offer customers a single point of contact and support for incidents and requests relating to technology through voice, email, the web, and other pertinent media.
- Gain knowledge of the TS-EUS-Service Desk business solution and look for areas for devel-opment.
- The control of user accounts and system access privileges across all company IT services. In accordance with the requirements of System Administration, it also involves the management of Non-User Service accounts.
- To make it easier to restore and fulfil regular technology operational service while having the least possible negative business impact on the customer and keeping to the agreed-upon ser-vice levels and business priorities.
To qualify an individual must possess:
- Should be knowledgeable about Microsoft products, the ServiceNow ticketing system, Soft-ware Configuration Management, and Mobile Device Management.
- he preferred certifications for the Service Desk Manager framework include MCSE, MCSA, CCNA, MCP, ITIL, and SDI.
- Must have previous expertise handling international stakeholders and guaranteeing SLA-com-pliant ticket resolution.
- Flexible with rotating shift schedules.
To apply, please click "APPLY NOW" or email Arshanaa at Arshanaa.Lechumi@ambition.com.my quoting reference number AGP 29981. Data provided is for recruitment purposes only. *LI-IT
Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.
JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)
If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend