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Project Delivery Manager (Insurance)

Job description

Job Responsibilities

  • Directing Project Managers, Business Analysts, and stakeholders to establish objectives, define the scope, determine deliverables, and set success criteria.

  • Strategizing program execution to align with the organization's goals.
  • Working with Project Managers to build teams, allocate tasks, and create timelines.
  • Handling resource allocation issues, managing project interdependencies, controlling costs, and mitigating risks.
  • Maintaining regular communication with stakeholders to manage expectations and provide feedback.
  • Giving stakeholders periodic updates on program status.
  • Engaging in or leading steering committee meetings as needed.
  • Tracking expenditures to ensure the program remains within budget.
  • Ensuring all activities adhere to organizational policies and procedures.
  • Performing post-implementation reviews to identify areas for improvement.
  • Mentoring team members to enhance their performance and productivity, improve their skills, and create succession and development plans.
  • Cultivating an ethical work environment to meet legal and compliance standards while encouraging professionalism among stakeholders.
  • Creating a formal support structure before closing projects.
  • Conducting post-implementation reviews to capture and share lessons learned.

Job Requirements

  • Bachelor's or advanced degree in Computer Science, Information Technology, or a related field.
  • Professional project management certification preferred; PMP or Scrum Master certification is an advantage.
  • At least 12 years of experience in insurance, technology, finance, or consulting, with over 8 years in project/program management roles.
  • Strong knowledge of insurance business and management principles.
  • Proven track record in managing multiple projects and senior stakeholders.
  • Exceptional interpersonal and leadership skills; able to motivate and engage teams.
  • Skilled in organizing and prioritizing tasks to meet deadlines; adaptable to dynamic environments.
  • Strong strategic thinking, analytical, and problem-solving abilities.
  • Excellent communication skills across all stakeholder levels.
  • Capable of working independently and as part of a team.
  • Committed to continuous improvement, innovation, and supporting change initiatives within the organization.

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