Key Account Manager

Our client is a well‑established Italian agri‑food group with a strong international footprint. They are looking for a Key Account Manager to join their team!

Job description:

• Responsible and accountable for managing and growing direct Industrial Key Account customers in Malaysia.
• Drives strategic partnerships with medium to large food manufacturers ensuring sustainable volume growth, margin optimization, and portfolio penetration
• Manage and grow assigned Industrial Key Accounts in KL and nationwide (if required)
• Drive sales of industrial margarine, lamination fats, UHT non-dairy cream, compound & chocolate products
• Develop strategic account plans to increase SKU penetration (cross-selling fats + UHT + chocolate solutions)
• Work closely with customers' R&D and production teams on product trials, reformulations, and cost optimization projects
• Identify substitution opportunities (switching competitors' fats/cream/chocolate to company solutions)
• Lead commercial negotiations on pricing, contracts, annual agreements, rebates, and credit terms
• Prepare quotations, manage tenders, and ensure margin control in line with company targets
• Monitor raw material market trends (palm oil, cocoa, dairy substitutes) and align pricing strategy accordingly
• Collaborate with Technical, QA, Supply Chain, and Finance teams to ensure smooth supply and customer satisfaction
• Forecast sales volume accurately and monitor demand planning with customers
• Manage account receivables, credit limits, and ensure healthy collections
• Achieve monthly, quarterly, and annual sales targets (volume & GP)

Requirements

• Candidate must possess at least bachelor's degree or Diploma in any relevant field.
• Willing to travel within assigned territory with own transport.
• Possesses minimum 5 - 8 years of working experience and proven record managing directly food industry customer in Malaysia.
• English and local language (Chinese, Cantonese, Bahasa)
• Sales, Communication, Active Listening, Persuasive, Collaboration, Self-Motivating, Problem Solving, Negotiation.
• Communication, Problem solving, Teamwork, Customer service etc.

To apply, please click "APPLY NOW" or email Chong Yu Cheng at yu.cheng@ambition.com.my. Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995| Company Registration Number: 201301019088 (1048918-T)