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- Platform Support and Maintenance
- Understand the Target Operating Model (scope and service level agreement) been set Platform Lead
- Master the relationship between the configuration and master data setup for each business unit
- Support each business unit related to system configuration, user management and master data creation/modification
- Always adhere to Universal Core Model and Master Data Governance document
- Functional and Technical Support
- Responsible for deep technical analysis of system related incidents and issues and their effective resolution
- Review and analyse errors, fix issues (notably through transaction maintenance) or assign tickets to different teams (Level 3 or 4) to fix or correct the issues
- Change and Release Management management activities
- Reporting and Analytics
- Understand the report limitation for each module within the system
- Support ad-hoc reporting request from the local business units
- Prepare stakeholder report and monthly service review report to be shared with the management team
- Documentation and Knowledge
- Maintain the technical, training, knowledge transfer, run book and admin documents together with Senior Technical Analyst
- Minimum 1 year IT experience working with source/procure to pay systems (Coupa preferred)
- Enjoys fast pace environment and problem solving.
To apply, please click "APPLY NOW" or email Han at firstname.lastname@example.org quoting reference number AGP 268643. Data provided is for recruitment purposes only.
Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.
JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)
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