2026 Market Insights & Salary Guide
Explore the latest hiring trends and in-demand skills shaping the employment landscape in 2026 to guide your hiring strategies or job search.
Explore the latest hiring trends and in-demand skills shaping the employment landscape in 2026 to guide your hiring strategies or job search.
Explore the latest hiring trends and in-demand skills shaping the employment landscape in 2026 to guide your hiring strategies or job search.
Explore the latest hiring trends and in-demand skills shaping the employment landscape in 2026 to guide your hiring strategies or job search.
Job Description
Main responsibilities and tasks
* End User Training - identify needs, arrange trainings, and liaise with IT Communication and Training manager through online and physical training courses
* Local Contracts - follow up with local vendor, identify needs and renewal cycle, liaise with BA&VM 01
* Ensure local support to applications, network management, server management, order fulfilment, IT governance and security
* Assist 1st Line support team if or when required, identify recurring issues/ problems and automation opportunities and report to IT Support Delivery Manager
* Ensure all incident and request registered in global helpdesk system is handled according to GBS IT SLA/ GSM principles and guidelines
Mandatory requirements
* Excellent written and spoken English skills and ability to understand & convey complex IT scenarios
* University level degree in IT or Business Administration or relevant industry experience
* Service minded attitude and ability to communicate with all levels within the business
To apply, please click "APPLY NOW" or email Joseph at Joseph.Chia@ambition.com.my.
Data provided is for recruitment purposes only. *LI-IT
Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.
JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)