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- Posted 07 November 2023
- SalaryRM3500 - RM5500 per month + monthly shift allowance, WFH benefits
- LocationKuala Lumpur
- Job type Permanent
- DisciplineBanking & Financial Services
- Reference268781_1699348018
Fraud Analyst (Cantonese Proficient)
Job description
- Market leading financial institution in the Asia Pacific Region
- Highly competitive remuneration package
- Hybrid working arrangements
Role Responsibilities
- Ensure that alerts are monitored and actioned on a case-to-case basis with a balance of fraud risk and customer service
- Ensure that policies and processes are followed to identify and minimise accounts that show a high-risk usage pattern
- Fraud Report generation, reviews, and customer call backs
- Ensure orderly filing of relevant documents/reports reviewed.
- Timely review of Fraud detection alerts and closure as appropriate
- Review Risk reports generated
- Providing support to the Fraud Control unit by monitoring of suspicious transactions and transactions originating from High-Risk Countries and Suspected point of compromise.
- Maintaining high level of customer satisfaction by handling customer service issues without compromising on the assets of the bank
Requirements
- MUST be able to converse in Cantonese
- Bachelor's degree/University degree or equivalent experience
- Fresh Graduates are encouraged to apply
- Relevant working experience and knowledge in Compliance/ Risk Management/ Fraud would be an added advantage for a more senior role.
- Team player, strong interpersonal and communication skills
- Consistently demonstrates clear and concise written and verbal communication.
How to Apply
Contact Vighnesh Gunasegaran on +(60)3 9212 7975 or APPLY NOW by clicking the button below. Please send your updated CV to vighnesh.gunasegaran@ambition.com.my quoting ref no. #268781. For similar opportunities, please visit www.ambition.com.my.
Data provided is for recruitment purposes only. *LI-IT
Business Registration Number: 1048918-T. License Number: JTK 2710
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