Customer Service & helpdesk / Admin - (Thai Speaker / SIAMESE)

Location: Kuala Lumpur
Contract Type: Permanent
Specialisation: Finance & Accounting
Salary: RM3000 - RM4500 per month
REF: BBBH249929_1637823812

  • MNC with excellent global support and training
  • Excellent Remuneration Package & Career Plan
  • Accessible via Public Transport

About our Client

Our Client is a Multi-National Company within the global Medical industries. Being a publicly listed MNC with over billions of revenues, they invest massive resources to train and develop their people from the ground with an excellent pathway for career progression.

They are currently looking for Multiple Position - Customer Service / Help desk/ Admin office - Thai / Siamese Speaker

There are various positions for Junior, Senior across various functions for Thai speaker


FRESH GRADS ARE ENCOURAGED TO APPLY

Responsibilities:

  • To handle & reply incoming emails within timely manner each depending on accounts contractual SLA's.
  • Respond to customers' voice mail & Email messages
  • To ensure ticket is raised for each call/email received and minimizing discrepancies between call & ticket ratio.
  • Perform end to end ticket management for all incidents & changes, ensuring each call is progressed till resolution.
  • Maintain good and constructive relationships with customers and ensure customer requirements are met within agreed timescales

Requirements

  • Fresh Grads or any local thai / siamese candidates with 1 years of experience is encouraged to apply
  • Good command of Thailand Language is a MUST (native or non-native (Siamese) are accepted)
  • Candidate with relevant experience will be advantageous
  • A great team player with the determination to push things further
  • Able to communicate well with stakeholders in Thailand

How To Apply
Submit your resume and APPLY NOW by clicking the button below.

For similar roles, please visit www.ambition.com.my

Or

You may email your CV directly to: Andrew.chua@ambition.com.my by mentioning Thai Speaker

Data provided is for recruitment purposes only. *LI-FA

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)


If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend