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- Posted 20 July 2021
- SalaryRM3000 - RM5000 per month
- LocationKuala Lumpur
- Job type Permanent
- DisciplineFinance & Accounting
- ReferenceBBBH249929_1626789692
Consultant
Customer Service & helpdesk / Admin - (Thai Speaker / SIAMESE)
Job description
- MNC with excellent global support and training
- Excellent Remuneration Package & Career Plan
- Accessible via Public Transport
About our Client
Our Client is a Multi-National Company within the global Medical industries. Being a publicly listed MNC with over billions of revenues, they invest massive resources to train and develop their people from the ground with an excellent pathway for career progression.
They are currently looking for Multiple Position - Customer Service / Help desk/ Admin office - Thai / Siamese Speaker
There are various positions for Junior, Senior across various functions for Thai speaker
FRESH GRADS ARE ENCOURAGED TO APPLY
Responsibilities:
- To handle & reply incoming emails within timely manner each depending on accounts contractual SLA's.
- Respond to customers' voice mail & Email messages
- To ensure ticket is raised for each call/email received and minimizing discrepancies between call & ticket ratio.
- Perform end to end ticket management for all incidents & changes, ensuring each call is progressed till resolution.
- Maintain good and constructive relationships with customers and ensure customer requirements are met within agreed timescales
Requirements
- Fresh Grads or any local thai / siamese candidates with 1 years of experience is encouraged to apply
- Good command of Thailand Language is a MUST (native or non-native (Siamese) are accepted)
- Candidate with relevant experience will be advantageous
- A great team player with the determination to push things further
- Able to communicate well with stakeholders in Thailand
How To Apply
Submit your resume and APPLY NOW by clicking the button below.
For similar roles, please visit www.ambition.com.my
Or
You may email your CV directly to: Andrew.chua@ambition.com.my by mentioning Thai Speaker
Data provided is for recruitment purposes only. *LI-FA
Business Registration Number: 1048918-T. License Number: JTK 2710