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Business Process Automation Analyst

Job description

Company Overview: Our client, a leading tech-driven F&B in Malaysia, has been revolutionizing the industry since its establishment. With over multiple outlets nationwide and a cutting-edge mobile app, they seamlessly combine quality and convenience. Known for their innovative approach, they leverage technology to enhance customer satisfaction and streamline operations. Join this dynamic team.

Position Overview: We are seeking a talented Business Process Automation Specialist to join our client's team. In this role, you will bridge the gap between business needs and technology solutions, ensuring that the company's innovative strategies are effectively implemented. Your expertise will be crucial in driving the company's mission through the use of cutting-edge technology.

Key Responsibilities:

  • Drive automation projects from planning to completion, ensuring timely delivery and alignment with business goals.
  • Work closely with stakeholders to gather business needs and provide tailored automation solutions.
  • Conduct thorough testing and quality assurance of automated processes to ensure reliability and accuracy.
  • Manage the transition to automated processes, including training and support for end-users.
  • Develop and implement a comprehensive automation strategy to streamline business operations.
  • Work with external vendors and partners to integrate third-party automation tools and services.
  • Establish and track key performance indicators (KPIs) to measure the success and impact of automation initiatives.

Qualifications:

  • Relevant certifications in Information Technology, Computer Science, Business Administration, or a related field.
  • Extensive experience in business process automation, with expertise in Zapier and Lark Anycross .
  • Deep understanding of automation tools, APIs, and integration methodologies.
  • Ability to analyze complex processes and identify automation opportunities.
  • Excellent communication skills, both written and verbal.
  • Ability to adapt to evolving business needs and technology advancements.

How to Apply?

To apply, please click "APPLY NOW" or email Soraya Faisal at soraya.faisal@ambition.com.my . Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend