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BPO Assistant Project Manager (Finance)

Job description

Overview

The position focuses on delivering business analysis services by gathering data, documenting processes, engaging stakeholders, and supporting project execution. The role bridges business needs with technology integration to ensure successful outcomes.

Key Responsibilities

  • Data gathering & analysis to support business decisions.

  • Documenting business processes and systems, including assessing models and technology integration.

  • Stakeholder engagement within project scope to ensure mobilization and collaboration.

  • Gap analysis execution: identifying requirements and following up until completion.

  • Testing coordination and monitoring outcomes.

  • Knowledge transfer and training, including creation of job aids and documentation.

  • Support model implementation to sustain project outcomes.

Required Competencies

  • 2-5 years of finance project management
  • Root cause/gap analysis exposure

  • Results orientation: ensuring projects achieve optimal outcomes efficiently.

  • Organization & attention to detail with self-motivation.

  • Team collaboration: energetic, enthusiastic, and deadline-driven.

  • Big picture thinking: understanding implications and mitigating complications.

  • Stress management: adaptable under pressure.

  • Analytical skills: distinguishing between projects and processes.

  • Assertiveness: constructively challenging the status quo.

  • Innovation & open mindset: driving continuous improvement.

  • Prioritization & multitasking: balancing strategic and ad-hoc demands.

  • Communication proficiency: strong written/spoken English (plus another language preferred).

  • Integrity & discretion in handling confidential information.

  • Presentation & intercultural skills for diverse stakeholder groups.