AVP, IT (Infrastructure)

Job Responsibilities:

• Support and maintain IT infrastructure, applications, and client services for all Malaysia-based legal entities.
• Administer IT systems at the disaster recovery (BCP) site to ensure operational continuity.
• Manage IT infrastructure, including servers, networks, security, and end-user devices.
• Support and troubleshoot technical issues for business users across applications and infrastructure.
• Execute and manage projects related to BNM systems, applications, and APAC IT initiatives.
• Ensure IT documentation is up to date and aligned with standards and policies.
• Conduct regular system health checks and ensure high availability.
• Collaborate with APAC IT teams for system upgrades, troubleshooting, and project execution.
• Provide on-call support for security patches, incidents, maintenance, and system cutovers.
• Assist the Head of IT with ad-hoc tasks and strategic IT initiatives.

Job Requirements:

• Bachelor's Degree in Information Technology or a related field.
• Minimum 5 years of experience in IT infrastructure management, network administration, and system support.
• At least 2-5 years of experience in banking IT, specifically supporting BNM applications and disaster recovery projects.
• Proficiency in Windows/Linux systems, network technologies, cybersecurity concepts, and data backup/recovery solutions.
• Hands-on experience with financial applications such as Chequeworks, GWC, IBG, CCRIS, PIDM, RPP, and eMandate.
• Knowledge of SQL databases and Excel macros.
• Strong problem-solving skills, ability to work independently, and excellent teamwork.
• Effective communication skills in English.

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