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AP/AR Supervisor

Job description

Position: Finance Operations Supervisor (AR & AP)

Join Our Global Team

Step into a role where you'll manage complex financial operations and lead a team that supports global business processes.

About Us

We are a global organization with a strong presence across multiple regions, delivering innovative and sustainable solutions that enable gl.obal trade and drive a better future.

Our GBS division provides specialized support in HR, Finance, and Technology, offering scalable and reliable solutions that enhance efficiency and customer experience.

Role Purpose

Lead day-to-day operations for Accounts Receivable (cash application) and Accounts Payable (payment execution) across global entities. This role ensures accurate cash posting, timely payment processing, strong financial controls, and drives process standardization and automation. You will also develop team capabilities and contribute to continuous improvement initiatives.

Key Responsibilities

Leadership & Team Development

  • Manage and prioritize workloads for AR and AP teams to meet SLAs.
  • Coach and mentor team members; oversee recruitment and onboarding.
  • Act as escalation point for global stakeholders.

Accounts Payable

  • Oversee end-to-end payment cycles, including urgent and manual payments.
  • Ensure compliance with approval workflows, segregation of duties, and authority limits.
  • Monitor payment cut-offs, currency controls, and sanctions screening.
  • Resolve payment issues with banks and maintain clean vendor accounts.

Accounts Receivable

  • Ensure accurate and timely cash posting and allocation in ERP systems.
  • Minimize unapplied cash and suspense items; resolve discrepancies with customers.
  • Support balance sheet reconciliations for AR-related accounts.

Controls & Compliance

  • Maintain strong internal controls and adherence to corporate accounting policies.
  • Support month-end and year-end closing activities.
  • Prepare for audits and address findings promptly.

Process Improvement & Projects

  • Drive automation and standardization initiatives.
  • Collaborate with IT and process owners on system enhancements.
  • Maintain documentation and ensure cross-training within the team.

Qualifications

  • Minimum 5 years in high-volume finance operations, preferably in SSC/BPO environments.
  • At least 2-4 years in a leadership role.
  • Degree in Accounting/Finance or equivalent professional certification.
  • Strong knowledge of accounting principles and transactional processes (AP, AR, Cash).
  • Experience with ERP systems (IFS, SAP, Oracle preferred).
  • Exposure to process migrations or system implementations is an advantage.
  • Excellent English communication skills; additional European languages are a plus.