Work Force Manager

Location: Kuala Lumpur,
Contract Type: Permanent
Specialisation: Banking & Financial Services
Salary: RM8000 - RM10000 per month
REF: SP41287

A leading multinational bank is looking to hire Work Force Managers.

  • Operate as part of a fast paced, global capacity
  • Drive workforce and capacity planning for back office functions of Banking Operations.
  • Collaborate with business stakeholders and country operations


Our client is one of the largest banking operations excellence in Malaysia, supporting an international bank at both a regional and global levels. The bank itself is a tier-1 bank operating across all areas of retail, corporate and investment banking.

We are looking to hire people with the following skills and qualifications;

  • Drive workforce and capacity planning for back office functions of banking operations
  • Building effective shift schedules and rosters considering ones leave preferences
  • Collaborate with business stakeholders and country operations to make sure getting information on the market changes and working as a team as any issues for TAT/Service improvements are addressed.
  • Minimum 3 years in the banking or financial services domain
  • Good hands on experience in work force management and capacity planning tools
  • Strong experience in driving improvement initiatives

Contact Sharminni Puvanalingam on (603) 2300 7214 or sharminni.puvanalingam@ambition.com.my or click the Apply Now button quoting reference number SP 41287. For similar roles, please visit www.ambition.com.my