Vendor Performance & Contract Management

Location: Kuala Lumpur, Malaysia
Contract Type: Permanent
Specialisation: Technology & Digital
Salary: RM63600.00 - RM120000.00 per annum
REF: AS00044889_1501127711

Malaysian Based MNC seeking for AVP in Vendor Performance

  • Diverse Business
  • Excellent Benefits
  • Career Growth

Our Client
As a successful high performing conglomerate, the company is committed to ensuring continuous growth in their employees. They are involved in multiple businesses across the globe to support their business growth, they are seeking for an experienced candidate to be part of the vendor performance and contract management team.

The Role
You are to work closely with the contract management team to deal with vendors' agreed service level agreement, contract renewal, and negotiation. You'll lead the contracted vendor in the day to day operations in accordance with ITSM processes. You're in charge in deriving effective continuous improvement plans that suit to company business needs. You're also responsible for establishing vendor governance structure which includes monthly service level, contract change, issue management and financial review, as well as quarterly executive meetings to ensure that the organization's expectations and SLAs are met. As part of the role, you'll be the key person to provide recommendations to IT management to resolve contractual and service delivery issues, and you'll serve as the escalation point should both parties fail to reach an agreement. You'll also be responsible for documenting, communicating and executing IT contract agreements including SOW and MSA.

The Successful Applicant
You're ITIL Certified with solid experience in a complex environment (preferably in Shared Services level) where you are responsible for IT vendor management across various geographical locations to ensure that the solutions provided take into consideration cross functional and cross border impacts. You have extensive knowledge on main IT vendors in Malaysia.

How to Apply
Contact Majura Perashot on (60) 3 2300 7200 or APPLY NOW by clicking the button below or email to quoting reference number MP44889. For similar roles, please visit

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Business Registration Number: 1048918T. License Number: JTK 2710