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Sr. Analyst - Client Service O2B/O2C - Japanese Speaker

Job description

Our client is a multinational company, Fortune 500 company as well with a well-known reputation across the world. They have just set up their shared services operations in Malaysia and you have a great opportunity to be part of their pioneer team and opportunity to be involve in migration project. They are now looking for a Senior Analyst - Client Service in OrderToBill/OrderToCash - Japanese Speaker to join their energetic and exciting environment.

  • Attractive Remuneration Package
  • Regional Exposure & Work in Global Team Environment
  • Opportunity To Be Involve In Transition/Projects

Key Responsibilities

  • Oversees O2B customers services and control activities
  • Actively work with the core team members & Global O2C team to drive improvements for processes
  • Dealing with the internal team, partner with business counterparts and external customers
  • As a "go-to" information recource for O2B customers service queries
  • Drive process governance; and ensure compliance with applicable regulation and controls
  • Process & manage clients' order processing and clients' disputes
  • Resolve all sales orders & sales interface issues (outbound)
  • Support global/regional O2C projects with influence on accurate, efficient & compliant order processing
  • Demonstrate a strong Continuous Improvement oriented approach & help to build a strong Continuous Improvement culture

Key Requirements

  • Able to work Japan shift hours (7.30am - 4.30pm)
  • Degree in Business and/or Accounting (or equivalent work experience)
  • Experience in O2C or Finance function, preferably with knowledge of customer service and experience in identifying and delivering process change
  • Experience with SAP O2C Module, Business Warehouse or Business Objects
  • Proficient in English and Japanese (SPEAK READ & WRITE) are mandatory

How To Apply
Submit your resume and APPLY NOW by clicking the button below and for similar roles, please visit www.ambition.com.my

OR

You may directly email to : dan.tan@ambition.com.my

Data provided is for recruitment purposes only. *LI-FA

Business Registration Number: 1048918-T. License Number: JTK 2710