Service Engineer I - Plating

Location: Kuala Lumpur, Malaysia
Contract Type: Permanent
Specialisation: Supply Chain & Procurement
Salary: Negotiable
REF: BBBH237772_1571735106

Our client is a Global Manufacturing company - specially in Industrial products. In line with their expanding structure and exciting development plan, a great opportunity has become available for a vibrant and talented professional to join this organization. As a Service Engineer in Plating, you will provide support and be the crucial link to both customer and field service engineers.

The Role:

The main objective as a Service Engineer is to meet the customer's needs.

Key Responsibilities will include but are not limited to:

  • Responsible to be contact window between customer and internal team to support customer request and satisfaction for any quality issue, warranty issue and cost as well.
  • Evaluate and troubleshoot issues to advise customers on the services and system upgrades as required.
  • Coordinate with other Service Engineers for orders, production and delivery.
  • Assist the team with any requirements - deals with Customers and Service Engineers for improvement and to propose solutions to customer.
  • Highlight and arrange training to maintain skill level of technicians and Service Engineers.

Key Requirements:

  • Minimum 5 years experiences in Electrical and Mechanical processes and preferable someone from Wet Process Operations - Plating.
  • Strong communication skills across all levels of the organization.
  • Strong team building skills and ability to effectively influence others.
  • Strong compliance orientation within and attention to detail.
  • Demonstrated strong interpersonal skills, a flexible, collaborative and team-oriented approach to problem solving, and an ability to work in a fast-paced, rapidly changing environment.

How to Apply

Submit your resume and APPLY NOW

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Business Registration Number: 1048918-T. License Number: JTK 2710