Senior Delivery Managers

Location: Kuala Lumpur,
Contract Type: Permanent
Specialisation: Banking & Financial Services
Salary: RM360000.00 - RM420000.00 per annum
REF: AS00037438

Leading Global Banking Corporation seeks Senior Service Delivery Manager.

Operate at fast-paced Environment
A dynamic work exposure
Competitive remuneration package

Our client is the first IT Global Shared Services Centre of an International Bank in Malaysia and Asia Market. The Client provides wholesale and consumer banking,world-class technology,system developments and customer care service capabilities.

The Senior Service Delivery Manager reports to the Global Head. Your major responsibility is to handle business critically, where there is a potential impact or material impact assessed during the assessment. You will require to coordinate with internal and external IT Service Centre globally for the resolution of issues.

Lastly, you will need to ensure that security measures are adhered.

Oversees the delivery of services according to ITSM and ITIL.
Hands on experience in High severity Incidents and Critical situation
Manages High service performance and Quality Improvement processes
Great interpersonal Skill and Communicator is a must for a Global environment
Stakeholder Management ( C-Levels) is the key competency.
Experience as a Service Delivery in Financial Institution or Service Providers is an advantage

Contact Audrey Lean on (60) 3 2300 7218 or click APPLY NOW quoting reference number AS00037438 . For similar jobs, please visit

Data provided is for recruitment purposes only.
Business Registration Number: 1048918-T. License Number: JTK 2710 *LI-IT