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Senior Business Analyst

Senior Business Analyst - Freight Forwarding & IT | Penang | Permanent
If you're a seasoned business analyst with deep roots in freight forwarding and a passion for driving meaningful change across complex, multi-country operations, this could be the role you've been waiting for.
Why Apply?
Our client is a well-established logistics organisation with a strong regional footprint spanning Southeast and South Asia. This is a high-impact, senior opportunity where you'll shape how systems, EDI integrations, and business processes evolve at a regional level - with direct exposure to operations, regional leadership, and customer IT partners.
The Role
Ready to make your mark? Here's what you'll own:
  • Leading regional improvements across the full freight forwarding lifecycle, including import, export, and cross-border operations
  • Taking ownership of EDI and system integration activities, from governance and standards-setting to onboarding and post-implementation support
  • Supporting trade compliance, customs reporting, and data quality across regional systems
  • Driving data validation, management reporting, and analytical insights for regional and HQ stakeholders
  • Collaborating with cross-functional teams and providing guidance to junior analysts
What We're Looking For
You'll bring the right blend of industry knowledge and technical capability:
  • Seven or more years' experience as a business analyst within freight forwarding, logistics, or a trade-related discipline
  • Hands-on experience with EDI and system integrations across formats such as EDIFACT, XML, JSON, or API
  • Comfortable working with SQL - experience in PostgreSQL is a plus
  • Experience working within Agile project delivery frameworks
  • Mandarin language skills are an advantage
  • Open to regional travel, with an expected frequency of around 20-30%
  • A degree in Logistics, Supply Chain Management, IT, Computer Science, or equivalent
If this sounds like your next move, apply today and a member of our team will be in touch.
JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)