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Sales Support Specialist

Job description

Overview:

We are seeking a proactive and conscientious Sales Support Specialist to join our flexible team in the financial services sector. This remote role is pivotal in enabling our insurance and mortgage sales teams to operate efficiently and effectively. The ideal candidate will be a strong communicator, highly organized, and comfortable working in a busy, client-focused environment.

Key Responsibilities:

  • Provide administrative and operational support to insurance and mortgage sales teams.
  • Assist in the preparation of sales presentations, proposals, and client documentation.
  • Coordinate and track sales activities, leads, and pipeline updates using CRM tools.
  • Liaise with internal departments (e.g., underwriting, compliance, customer service) to ensure smooth sales processes.
  • Monitor and report on sales performance metrics and KPIs.
  • Handle client inquiries and follow-ups in collaboration with sales representatives.
  • Support onboarding and training of new sales team members.
  • Maintain up-to-date knowledge of financial products, services, and regulatory requirements.

Qualifications:

  • Proven experience in a sales support, administrative, or customer service role (preferably in financial services).
  • Familiarity with insurance and mortgage products is a plus.
  • Strong proficiency in CRM systems and Microsoft Office Suite.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage multiple priorities remotely.
  • High attention to detail and problem-solving skills.

What We Offer:

  • Flexible remote work environment.
  • Opportunities for professional growth and development.
  • Cooperative and supportive team culture.
  • Competitive compensation and benefits package.

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.my/refer-a-friend