PMO Lead - Delivery Excellence

Role Overview

We are looking for an experienced Programme Governance & PMO Specialist to oversee programme delivery, governance, and performance across multiple initiatives. This role will play a critical part in ensuring delivery excellence, strategic alignment, and robust governance within a complex, fast-paced environment.

Key Responsibilities

• Oversee multiple programme deliveries and ensure alignment with Change Delivery Standards (CDS), governance policies, and assurance frameworks
• Monitor delivery health, performance, and milestone adherence, identifying areas for intervention
• Conduct quality reviews of key artefacts (business cases, project plans, RAID logs, governance papers, closure reports)
• Support phase-gate reviews, audits, and governance checkpoints

• Maintain dashboards, scorecards, and KPIs to track programme performance
• Consolidate reporting for Steering Committees and senior leadership
• Ensure data accuracy across tools such as Clarity, Azure DevOps, JIRA
• Drive standardisation and continuous improvement of PMO processes and frameworks

• Partner with Programme Managers and stakeholders on prioritisation, resource planning, and financial forecasting
• Provide data-driven insights and strategic recommendations
• Support annual investment planning and budget cycles

• Collaborate across Group, Regional, and Country teams
• Support leadership forums and governance committees with high-quality reporting and insights
• Facilitate alignment between programme, delivery, and business stakeholders

• Coach Programme/Project Managers on governance standards and best practices
• Support training initiatives and knowledge-sharing across the Change Delivery CoE
• Promote a culture of continuous improvement and delivery discipline

Process Improvement & Risk Management

• Monitor and enhance delivery processes and controls
• Review change approvals, go-live readiness, and control checkpoints
• Escalate and track risks, issues, and dependencies effectively

• Ensure adherence to regulatory requirements and internal codes of conduct
• Promote transparency, integrity, and responsible delivery practices

Required Skills & Experience

• 8+ years of experience in programme/project management or PMO roles
• Strong background in banking, financial services, or large global organisations
• Proven ability to manage multiple programme deliveries simultaneously
• Deep understanding of project governance frameworks and delivery quality metrics
• Excellent analytical, strategic thinking, and problem-solving skills
• Strong stakeholder management and communication abilities (including senior leadership)
• Experience in fast-paced, dynamic environments with shifting priorities
• Proficiency with tools such as Clarity, Azure DevOps, JIRA, or equivalent

This is an excellent opportunity to join a globally recognised consultancy and play a key role in driving programme governance and delivery excellence.