Lead - Customer Analytics
|Location:||Kuala Lumpur, Malaysia|
|Specialisation:||Technology & Digital|
|Salary:||RM14000 - RM22000 per month|
- Opportunity to rub shoulders with international business stakeholders
- A culture that celebrates united workforce
- Attractive salary & remuneration packages
A high growth, global telecommunication company that aspires to achieve greater heights by gathering unique talents under one roof. Our client is on the lookout for a Lead, Customer Analytics - One who spearheads all the analytical efforts in sales, marketing operations and customer experience across the organisation.
The incumbent should have a strong familiarity with key strategic areas in the telco industry, such as customer experience, digitization, retention, customer lifecycle management, process re-design, and lean management.
The qualified candidate for Lead - Customer Analytics should possess the following:
- Solid experience in chatbots development, customer and decide predictions and machine visions for marketing attribution
- Ability to lead analytical efforts across sales, marketing and customer operations
- Good understanding of AI, machine learning and natural language processing
- Experience in managing a team of 5 at least
- Good articulation skills
- Applicants with management consultants experience or telecommunication background will be prioritized
Kindly contact Charmaine Cheng on 603-2300 7244 if you have any enquiries or APPLY NOW by clicking the button below or ideally, do drop an e-mail to Charmaine.firstname.lastname@example.org quoting ref no. #236227. For similar opportunities, please visit www.ambition.com.my.
Only shortlisted candidates will be notified.