Lead - Customer Analytics

Location: Kuala Lumpur, Malaysia
Contract Type: Permanent
Specialisation: Technology & Digital
Salary: RM14000 - RM22000 per month
REF: BBBH236227_1571132275

  • Opportunity to rub shoulders with international business stakeholders
  • A culture that celebrates united workforce
  • Attractive salary & remuneration packages

A high growth, global telecommunication company that aspires to achieve greater heights by gathering unique talents under one roof. Our client is on the lookout for a Lead, Customer Analytics - One who spearheads all the analytical efforts in sales, marketing operations and customer experience across the organisation.

The incumbent should have a strong familiarity with key strategic areas in the telco industry, such as customer experience, digitization, retention, customer lifecycle management, process re-design, and lean management.

The qualified candidate for Lead - Customer Analytics should possess the following:

  • Solid experience in chatbots development, customer and decide predictions and machine visions for marketing attribution
  • Ability to lead analytical efforts across sales, marketing and customer operations
  • Good understanding of AI, machine learning and natural language processing
  • Experience in managing a team of 5 at least
  • Good articulation skills
  • Applicants with management consultants experience or telecommunication background will be prioritized

Kindly contact Charmaine Cheng on 603-2300 7244 if you have any enquiries or APPLY NOW by clicking the button below or ideally, do drop an e-mail to Charmaine.cheng@ambition.com.my quoting ref no. #236227. For similar opportunities, please visit www.ambition.com.my.
Only shortlisted candidates will be notified.