IT Helpdesk Engineer

Location: Kuala Lumpur, Malaysia
Contract Type: Permanent
Specialisation: Technology & Digital
Salary: Negotiable
REF: BBBH239718_1579222581

Our Client

Our client is an international e-commerce company. They are actively hiring an IT Helpdesk Engineer to provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users' requirements

About the Role

  • Troubleshoot and resolve application issues, maintain and update technical support documentation
  • Handle asset management, maintain inventory and liaise with vendors
  • Manage IT infrastructure, system monitoring and reports
  • Implement and monitor office IT security and antivirus
  • Perform first level troubleshooting and support for scheduled server backups


  • Bachelors' or diploma holder in Computer Science or relevant IT discipline(s)
  • In-depth knowledge of computer hardware, software and OS
  • Hands-on experience in Windows server administration and basic knowledge in Linux server administration
  • Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals
  • Professional Qualification - Microsoft Certified/CCNA is a plus

How to Apply

Contact Jaecent Lei at or apply now quoting reference number AGP 239718. For similar roles, please visit

Data provided is for recruitment purposes only. *LI-IT

Business Registration Number: 1048918-T. License Number: JTK 2710