IT Business Analyst / IT Product Owner (Onboarding)

Job Responsibilities

• Define and drive the product direction, roadmap, and success measures, ensuring alignment with business objectives, customer needs, and regulatory requirements.
• Manage and prioritize the product backlog, translating business goals into well-defined features, user stories, and functional requirements.
• Conduct business analysis activities including stakeholder workshops, process reviews, requirement gathering, and documentation of business and system needs.
• Act as the bridge between business stakeholders, technology teams, UX/UI designers, QA, and other delivery partners to ensure clear communication and alignment.
• Support Agile delivery activities such as sprint planning, backlog refinement, reviews, and retrospectives while ensuring priorities are clearly understood.
• Collaborate with design teams to refine customer journeys, workflows, wireframes, and user experiences.
• Oversee solution validation by supporting SIT, UAT, defect management, release readiness, and deployment activities.
• Monitor product performance, customer feedback, and operational metrics to identify enhancement opportunities and drive continuous improvement.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Business Technology, or a related discipline.
• At least 6 years of experience in Product Owner, Business Analyst, Product Management, or similar roles.
• Strong understanding of Agile delivery frameworks, Scrum practices, and product lifecycle management.
• Proven experience writing user stories, acceptance criteria, business requirements, process flows, and functional specifications.
• Strong analytical and problem-solving skills with the ability to translate business needs into practical technology solutions.
• Excellent stakeholder management, facilitation, communication, and presentation skills.
• Hands-on experience with delivery and collaboration tools such as Jira, Confluence, Azure DevOps, Miro, or Figma.
• Ability to work effectively with cross-functional teams in fast-paced, evolving environments.