DSC Engineer (Lync and Skype for Business)
|Specialisation:||Technology & Digital|
|Salary:||RM58000.00 - RM72000.00 per annum|
Dynamic Services Collaboration Engineer- Level 3 (Lync and Skype for Business.)
- MNC IT Company
- Established company with strong career prospects
- Good Remuneration Package
Our Client is a global infrastructure of data centers and networks with a MSC Status in Malaysia. They offer corporate and business customers integrated solutions for the networked future of business and society , which delivers ICT services including SAP, Hosting & Storage, SharePoint, Live link and Exchange support for clients. With offices in over 20 countries and global delivery capabilities, our client provide support to companies in all industries. Some 47,800 employees combine industry expertise with ICT innovations to add significant value to its customers' core business all over the world.
Reporting to the Head of the Business Unit, you will be required to provide support to the technical issue and to ensure service availability for Lync,Skype for Business,Active Directory,Exchange,Black berry and other auxiliary services.
To qualify, individuals must possess:
- Strong background in technical support and operational experience in Lync and Skype for Business.
- Knowledge and experience of the incident tickets, resolving user incidents / change; remote management tools, processes and continuous performance of applications.
- Hands on technical experience in installation,troubleshooting and performing RCA on critical issues and incidents.
- To provide implementation and operation support to Lync 2010/2013 including Enterprise Voice,Microsoft Windows,Exchange/office365, Blackberry enterprise,GOOD MDM and Airwatch MDM platform.
- Managing with messaging antivirus,Spam filtering,Encryption and other mail archiving integration system.
- Ensure that services provided meets requirements of SLA and ITIL Standards
Contact Audrey Lean on (60) 3 2300 7218 or click APPLY NOW quoting reference number AS00041208. For similar jobs, please visit www.ambition.com.my.
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Business Registration Number: 1048918-T. License Number: JTK 2710