Head, Change & Transformation

Location: Kuala Lumpur, Malaysia
Contract Type: Permanent
Specialisation: Banking & Financial Services
Salary: Negotiable
REF: BBBH244242_1600063055

Our Client

A leading financial institution is seeking a senior change agent to drive key operational and process improvement initiatives to ensure business excellence across the regions.

About the Role

  • Implement change management across current system and processes; recommend best practices to achieve operational and process excellence
  • Collaborate with senior business partners, take ownership and hold self-accountability on delivery and implementations of the roadmap
  • Modernise current platforms with scalable and cost-effective methods to seek continuous improvement and enhance client experience
  • Deliver timely and accurate management information to senior management to ensure an effective communication, business decision making and risk mitigation
  • Adopt Lean Six Sigma practices to promote cultural and technological best practices across the regions


  • Bachelor's degree in business administration, banking, accounting and finance
  • Minimum 15 years' experience preferably in banking and financial services sector
  • Strong and successful records in implementing change in notable business and operations
  • Lean Six Sigma, automation and programme management experience will be an advantage
  • Ability to work effectively with stakeholders across time zones in a matrix organisation

How to Apply

Contact Jaecent.Lei@ambition.com.my or apply now quoting reference number AGP 244242. For similar roles, please visit www.ambition.com.my.

Data provided is for recruitment purposes only. *LI-IT

Business Registration Number: 1048918-T. License Number: JTK 2710