Coupa Design Lead

Functional Design & Solution Governance

• Own Coupa functional design covering P2P, Expense, and related integrations.
• Govern solution design to ensure alignment with global standards, control requirements, and target operating model.
• Review and approve localisation and change requests, including impact and feasibility assessment.
• Ensure design decisions are documented and traceable throughout the project lifecycle.

Global Coupa Playbook & Standards

• Apply and continuously refine the Global Coupa Playbook based on rollout feedback.
• Ensure consistent interpretation of global standards across all in-scope LBUs.
• Act as escalation point for design exceptions and policy deviations.

Global Process & Controls

• Establish global finance and procurement standard operating procedures (SOPs).
• Partner other workstreams on end-to-end process standardisation and harmonisation.
• Support SOX process and control documentation where Coupa is in scope.
• Assess and manage downstream impacts of design decisions to global process flows and controls.

Pre-Track Readiness & Enablement

• Support Pre-Track activities including early LBU assessments, solution walkthroughs, and adoption readiness.
• Provide design inputs to Pre-Track workshops, clinics, and Q&A sessions.
• Identify recurring design gaps and feed learnings into Global Coupa Playbook enhancements.

Cross-Stream Collaboration

• Represent Coupa design in testing, data migration, and cutover discussions.
• Partner with project management, global process, pre-track, and change management teams to ensure end‑to‑end readiness.
• Provide design guidance to implementation partners and internal analysts.

Leadership & Capability Building

• Lead and mentor team members.
• Drive progressive transition from external consultants to internal capability.
• Establish reusable artefacts, templates, and design accelerators.

Education

• Bachelor's Degree or equivalent, preferably in Finance, Accounting, or Information Systems.

Experience

• 8 - 10 years of experience in finance transformation or ERP/P2P implementation.
• Deep hands-on experience with Coupa P2P and Expense design.
• Experience leading multi-entity or multi-country rollouts.
• Experience in presentations to large and senior stakeholders.
• Experience in insurance or financial service industries will be an added advantage.

Special Skills or Business Knowledge

• Strong stakeholder management, project management and analytical skills.
• Strong written and verbal communication skills, and presentation skills.
• Strong functional Coupa design and Procure-to-Pay process knowledge.
• Excellent stakeholder management and decision facilitation skills.
• Strong documentation, communication, and governance discipline.

Others

• Independent, shows initiative and ownership of tasks and responsibilities assigned.
• Strong interpersonal and communication skills.
• Strong organization and project management skills.
• Committed to teamwork and able to thrive in a fast-paced environment.